Appendix 8: Case-Managed Home Program

What We Will Do – Mentor and Cardiac Rehabilitation Team Responsibilities

  • Assess your cardiovascular risks and identify target areas for change.
  • Help you set realistic health, fitness, and weight management goals.
  • Provide an individualized program and contact you on a regular basis.
  • Teach important skills and concepts in an easy-to-understand way.
  • Reassess your progress and adjust your program as needed.
  • Keep your records confidential and respect your privacy.
  • Check your satisfaction with the program.

What You Will Do – Participant Responsibilities

  • Participate in the program on a regular basis.
  • Complete the suggested readings between appointments.
  • Report any unusual health problems, symptoms or injuries that occur.
  • Report any medication changes.
  • Be on time for all scheduled appointments.
  • Be available weekdays for appointments.
  • Notify your mentor within 24 hours if you are unable to keep an appointment.
  • Contact your mentor to schedule your next contact if you miss a call.

Attendance and Discharge Policies

  • The three-month program usually involves 11 contacts (one onsite visit and 10 phone calls). The call frequency may be adjusted as negotiated between you and your mentor.
  • It is important you accept only those appointments you intend to keep. If you want to stop the program, please notify your mentor.
  • We may close your file if there has been no contact with you for more than two weeks unless previously agreed upon with your mentor.

You can reach your Case-Managed Home Program mentor at 613-696-7000:

Sandra: Ext. 16776
Guy-Anne: Ext. 18177
Gareth: Ext. 19383
Farnaz: Ext. 17949

Cardiac Rehabilitation: Staying On Track

Congratulations on completing the program and for making a commitment to a heart-healthy lifestyle! Please keep this on your fridge or somewhere you can see it easily.