Heart Institute receives highest patient satisfaction rates in Ontario

According to the most recent Patient Experience Surveys from National Research Corporation (NRCC), the University of Ottawa Heart Institute (UOHI) once again received all exceptional patient satisfaction rates. The Institute places first in Ontario amongst all academic hospitals for overall patient care and for the likelihood to be recommended for its in-patient care. The UOHI also placed first for the likelihood for patients to recommend its out-patient (day surgery) care. It is the first time the Institute ranks first in three categories out of the four assessed by NRCC.

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